This Privacy Policy explains how Just Water Treatment Inc. collects, uses and shares information when you visit our website or request water testing, treatment, installation or service from us.

1.Who We Are

This policy governs the website at dpjustwater.com (the “Site”) and the related services provided by Just Water Treatment Inc. (“Just Water,” “we,” “us” or “our”), a family-owned water treatment company based in Clearwater, Florida.

It covers personal information collected through the Site and in the course of providing water testing, treatment system installation, service, repair and salt delivery to customers throughout the Greater Tampa Bay area.

2.Information We Collect

Information you give us. When you request a free water test, ask for service, schedule an appointment or contact us, we collect information you provide voluntarily, which may include:

• Your name, email address and phone number
• The service address where the water test or work will be performed
• Details about your home, your water and the problems you’re experiencing
• Whether you are on municipal water or a private well
• Appointment history, service records and equipment installed at your property
• Water test results taken at your property
• Billing information necessary to complete a purchase or service call

Information collected automatically. Like most websites, the Site uses cookies and similar technologies that may capture your IP address, browser type, device information, operating system, referring source, the pages you visit and the time of your visit.

We do not store full credit card numbers on the Site. Payments are handled by our payment processor or taken in person, and are subject to that provider’s own security and privacy practices.

3.Cookies and Tracking Technologies

Cookies are small files placed on your device. We use them to operate the Site, keep it secure, remember your preferences and understand how visitors use our pages so we can improve them.

You can manage or disable cookies through your browser settings, though some parts of the Site may not work properly without them. Where required by law, we will ask for your consent before setting non-essential cookies.

4.How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule your free in-home water analysis
• Perform water testing and recommend appropriate treatment options
• Install, service, repair and maintain water treatment equipment
• Schedule and route salt delivery and recurring maintenance visits
• Process payments and maintain service and warranty records
• Send appointment confirmations, reminders and service follow-ups
• Operate, improve and secure the Site
• Comply with legal obligations and enforce our terms

We retain your water test results and service history so that future visits are informed by what we found previously at your property.

5.Text Messages and Phone Calls

If you provide a mobile number, we may contact you by phone or text message about your appointment, your service visit, salt delivery or a quote you requested. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP, and you may ask us to stop calling by contacting us using the details below. Opting out of marketing messages does not prevent us from contacting you about a scheduled appointment or an active service request.

6.How We Share Your Information

We do not sell or rent your personal information. We share it only in limited circumstances:

• Service providers who help us operate — website hosting, email and scheduling tools, analytics providers, payment processors and, where applicable, financing partners
• Equipment manufacturers or suppliers, where necessary to register or honor a product warranty
• When required by law, or to protect the rights, property or safety of Just Water, our customers or others
• In a business transfer, such as a merger, acquisition or sale of assets

7.Third-Party Services

The Site relies on third-party services such as analytics providers, scheduling tools and, in some cases, review platforms. These providers operate under their own privacy policies. We are not responsible for their practices and encourage you to review their policies directly.

8.Data Retention

We keep personal information for as long as necessary to provide our services, maintain warranty and service records, comply with legal and tax obligations, resolve disputes and enforce our agreements. Because water treatment equipment is a long-lived investment, service and installation records are typically retained for the life of the equipment and a reasonable period afterward.

When information is no longer needed, we delete or de-identify it.

9.Data Security

We use administrative, technical and physical safeguards designed to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10.Your Privacy Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or object to or restrict certain processing. Residents of California, and residents of the European Economic Area and United Kingdom, may have additional rights under applicable law.

To make a request, contact us using the details below. You can unsubscribe from marketing emails at any time using the link in those messages.

11.Do Not Track

The Site does not currently respond to “Do Not Track” browser signals, as no common industry standard has been adopted. We may update this policy if that changes.

12.Children’s Privacy

The Site is intended for homeowners, property managers and businesses. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.

13.Links to Other Sites

This policy applies only to the Site. Pages we link to — including review platforms, manufacturer sites and social media — have their own privacy practices, for which we are not responsible.

14.Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the “Last Updated” date above and take effect when posted. Continuing to use the Site after a change means you accept the revised policy.

15.Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: